We are a mixed discipline team dedicated to improving the experience of healthcare for patients, families and staff.
Justin is a performance Improvement specialist from Auckland DHB. Justin has a particular interest in integrating co-design tools with Lean Six Sigma and how both approaches can contribute to the design of facilities that provide an improved experience for patients, their families, visitors and staff.
Steve is a researcher from AUT. With a strong interest in the interaction between products, users, and environments, a main focus of his research is on the ways products, services, and experiences may have a positive impact on the health and wellbeing of people.