The Transition Lounge is a discharge service where patients can wait comfortably under clinical care for their family or friends to collect them. Currently, however, the space is cluttered, cramped, and difficult to find within the hospital. As a result the space is under-utilised. The lab worked with with Transition Lounge staff and Auckland DHB Facilities to evaluate and redesign the space to provide a better service for patients and a better working environment for staff.
Design work was also done to promote the Transition Lounge and better communicate the services it provides. In the short-term, design changes consisted of the removal of old signage and adding new signage to replace it, re-configuring of current setup/furniture, and producing promotional material for increased patient and staff awareness.