Patient Experience Week


Patient Experience Week is an opportunity for the Hospital to draw attention to the voice of our patients. This year the theme was 'communication,' and a number of designs have been created by the lab to draw attention to this event:

Our stories

An exhibit of photo-story boards will be displayed in public areas of Auckland City Hospital and Greenlane Clinical Centre. These displays will show peoples’ unique stories, with a particular focus on how communication impacted their experience of care.



A short video about patient experience and some of the improvement work underway. Look out for these on the ‘Video Wall’, Level 5 at Auckland City Hospital.

Sharing stations

Share your experience or give us suggestions using one of the 'share-it stations’, located in Level 5 of Auckland City Hospital and in Building 4 of Greenlane Clinical Centre.