Level 5 of the Auckland DHB Grafton campus is main floor of the hospital. Currently, the space is being reconsidered in the way it provides a welcome to hospital users and how it represents the values of the Auckland DHB. There are an incredible number of users of this space with just as many services being provided. Some primary research has been undertaking by a team at the ADHB to unpack and understand the complexity of this multi-use space. The DHW lab has been asked to help with packaging up this initial research phase of the project and communicate what has been done to date. Here is an impression of what the level 5 space is like to help us get our head around how we might tell the story of level 5 , and where it could be taken in the future.